Privacy Policy

At Baker's Collection, we take your privacy seriously. This policy explains what information we collect, how we use it, and the rights you have over your data.

When you use our website, we may collect the following:

• Personal details: Name, email address, phone number
• Shipping address for order delivery
• Order details: Products purchased, order history
• Payment info (handled securely by Razorpay — we never store card/UPI details)
• Cookies & session data to keep you logged in and maintain your cart

• Process and fulfill your orders
• Send order updates, delivery confirmations, and invoices
• Respond to your queries and provide customer support
• Improve our website, products, and services
• Occasionally share offers and new product updates (only if you opt in)

Your personal information is never sold, rented, or traded to any third party. Data is only shared with trusted service providers who help us run the business (courier partners, payment gateway), and only to the extent necessary.

We use industry-standard security measures to protect your information:

• SSL-encrypted connections (HTTPS) for all transactions
• Passwords stored using secure one-way hashing (you cannot recover them)
• CSRF protection on all forms
• Payments processed by Razorpay (PCI-DSS certified)

You have the right to:

• View the information we hold about you
• Update or correct your personal details anytime via your profile
• Request deletion of your account and associated data
• Opt out of promotional communications

We use essential cookies to keep you logged in and maintain your cart between visits. These cookies do not track you across other websites. You can disable cookies in your browser settings, but some features may not work properly.

We may update this policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Please review it periodically.